HiNova: the brain of the agents

The answers on this page are real model outputs, unedited and translated from the original Portuguese, with the prompt beside them.

A whole document at once

A million tokens of context means the material goes in whole: the contract, the report, the knowledge base, the conversation history — with no chopping into pieces and nothing lost from the middle.

We pasted in an entire article of ~13,000 characters and asked for the essentials:

*   Teclia processes more than 2,000,000 tickets monthly, with average annual growth of 5% in customer service.
*   HiNow provides infrastructure for autonomous agents integrated with humans, preserving context across handoffs.
*   HiNova, HiGenesis and HiVision models coordinate flows, generate replies and analyze operational images.
*   AI raises productivity and autonomy, cutting response time at scale without losing quality.

The brain of the agents

An agent is not a model that talks — it's a model that decides what to do. It's given tools, understands the request and picks which one to call, with which parameters, in which order.

We gave HiNova two tools — agendar_reuniao and verificar_sala (schedule_meeting and check_room, defined in Portuguese for this test) — and a request with a trap built in:

→ verificar_sala(
{
  "sala": "Aurora",
  "data": "2026-07-30",
  "hora": "15:00"
}
)

This is the mechanism behind the agents already in production: at Teclia, service agents that resolve on their own and escalate to humans at the right moment; at Imegia, the creative flow where it interprets the request and coordinates the other models.

“Our vision is to combine productivity, context and quality in customer service. Artificial intelligence has to help the real operation, not just answer messages.”

— Marcia, Teclia

What you can build with it

HiNova is a generalist by design — the possibilities read less like a feature list and more like a list of products:

• Company assistant — answers with internal context, in the house's own voice;
• Service agent — resolves, queries systems and escalates when it should;
• Contract analysis — reads the whole document and flags risks and deadlines;
• Internal copilot — shortens the path between the question and the system;
• Technical writing — reports, proposals and documentation in the right register;
• Orchestrator — decides which model or flow each request triggers;
• Multilingual operation — the same product in a hundred languages, no rework;
• Automation with judgment — routines that read, decide and act with discernment;

A hundred languages, the same mind

This isn't translation bolted onto the answer — the model thinks in the language asked for, with the same quality of reasoning:

**Português:** Juro composto é aquele que incide não apenas sobre o valor inicial, mas também sobre os juros acumulados de períodos anteriores, fazendo o montante crescer de forma exponencial ao longo do tempo.
**English:** Compound interest is interest calculated on the initial principal and also on the accumulated interest from previous periods, causing the total to grow exponentially over time.
**Español:** El interés compuesto es aquel que se calcula no solo sobre el capital inicial, sino también sobre los intereses acumulados de períodos anteriores, haciendo que el monto crezca de forma exponencial con el tiempo.

Where to use it

• In the chat — at chat.hinow.ai, pick HiNova from the model list.
• On the platform — at platform.hinow.ai, with playground, agents and usage tracking.
• Through the API — to put HiNova at the center of your product, with function calling and structured output.

Technical details

How to call it

HiNova is exposed under the id hinow/hinova, in the OpenAI-compatible format — including tools for function calling:

POST https://api.hinow.ai/v1/chat/completions
Authorization: Bearer YOUR_API_KEY
Content-Type: application/json

{
  "model": "hinow/hinova",
  "messages": [
    {"role": "user", "content": "your question or instruction"}
  ],
  "tools": [
    {"type": "function", "function": {
      "name": "your_function",
      "description": "what it does",
      "parameters": {"type": "object", "properties": {"...": {}}}
    }}
  ]
}

API keys are created at platform.hinow.ai/manage/api-keys.

Limits and capabilities

The portrait of HiNova

Every model in this series was given a portrait drawn by HiMegia. HiNova's is a conductor mid-gesture — the one who plays no instrument, yet makes them all play together.